Responsible gambling

Responsible Gaming at Chances Casino Rim Rock (Port Alberni)

As a community-focused Canadian casino operating under provincial regulation, Chances Casino Rim Rock (Port Alberni) is committed to providing a safe and enjoyable gaming environment for all patrons. We take our responsibility seriously when it comes to responsible gambling practices.

Voluntary Self-Exclusion Program

We participate in the province-wide Voluntary Self-Exclusion (VSE) program, which allows players to bar themselves from casinos for set periods. This program is designed to help individuals who feel that they have a problem with excessive gaming.

To enroll in the VSE program or learn more about how it works, please visit our GameSense information center or speak with one of our staff members. We will be happy to provide you with further information and support.

GameSense Information Center

Our GameSense information center is dedicated to providing patrons with the resources they need to gamble responsibly. Our trained staff are available to answer questions, offer advice, and help individuals identify potential problem gaming behaviors.

We also have a variety of materials available for review on responsible gaming practices, including:

• Brochures outlining the signs of problem gaming
• Posters highlighting the risks associated with excessive gaming
• Games and activities designed to promote healthy gaming habits

Problem Gambling Support

If you or someone you know is struggling with problem gambling, please don't hesitate to seek help. We have partnered with local organizations that offer confidential support services for individuals affected by problem gaming.

Please visit our website or speak with one of our staff members to learn more about the resources available and how we can help.

Responsible Gaming Tools

We understand that some players may need a little extra assistance in managing their gaming habits. That's why we're committed to providing a range of responsible gaming tools, including:

• Deposit limits: set limits on the amount you want to deposit or wager
• Time-outs: take a break from gaming for a specified period of time
• Self-exclusion: permanently exclude yourself from our casino

Please speak with one of our staff members to learn more about how these tools can help.

We Care About You

At Chances Casino Rim Rock (Port Alberni), we care deeply about the well-being and safety of all our patrons. We understand that problem gaming is a serious issue that affects individuals, families, and communities.

That's why we're committed to providing a responsible gaming environment where everyone feels welcome and supported.

If you have any questions or concerns about responsible gaming practices at Chances Casino Rim Rock (Port Alberni), please don't hesitate to reach out to us. We're here to help!